Secret Shopper Reports
A maximum of four bartenders are evaluated over two hours. Each report includes:
- Analysis of pours level
- Observations on integrity
- Feedback on customer service performance
- Feedback on person checking identifications at door (if applicable)
- Photos of each bartender––enabling you to provide feedback to your staff with confidence
We identify savings of over $5,500 a month on average for our clients.
There is no contract, unless the client prefers in order to simplify scheduling.
We do not post testimonials for this service. Our typical client makes significantly more profits––primarily by eliminating the over-pouring of alcohol. Protecting our client’s profits includes guarding their public reputation.
Secret Shopper Visit
Includes drinks and tip––if a cover is paid, it’s added to invoice. Secret shopper services are currently available in Orange County, CA and the city of Long Beach in CA.